A CQI approach to evaluating continuing education: processes and outcomes.

Abstract

Traditional methods of evaluating continuing nursing education have focused on end-of-session feedback and/or testing related to the learning experience. A continuous quality improvement (CQI) framework and associated statistical process control tools provide an alternative approach to assessing both processes and outcomes of continuing nursing education. One implementation example demonstrates the value of this approach. The CQI model offers an exciting option to continuing education/staff development educators looking for creative and beneficial ways to evaluate educational activities.