PubMed · 11207949
The quality manager.
Abstract
In the entire quality management jigsaw, no one piece is more important than an adequately trained and qualified quality manager. The terms quality co-ordinator and quality improvement officer do nothing to assist the understanding of this vital member of a hospital's staff. This paper describes the qualifications and role of a quality manager and emphasises that few such qualified quality managers exist in Australian hospitals.
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L L Wilson. 2000. The quality manager.. https://doi.org/10.1046/j.1440-1762.2000.00375.x
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