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A risk management program based on full disclosure and trust: does everyone win?

S S Kraman
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Abstract

When a patient is harmed by an error or negligence, hospitals tend to treat the patient as a threat. There is now theoretical and experiential evidence that full-disclosure, apology and fair compensation may protect all parties at lower cost.

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HumansMedical ErrorsPhysician-Patient RelationsRisk ManagementTruth DisclosureUnited StatesJournal Article

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BibTeXRIS

S S Kraman. 2001. A risk management program based on full disclosure and trust: does everyone win?. https://doi.org/10.1007/s12019-001-0022-4

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