PubMed · 12235973
Benchmarking the billing office.
Abstract
Benchmarking data related to human and financial resources in the billing process allows an organization to allocate its resources more effectively. Analyzing human resources used in the billing process helps determine cost-effective staffing. The deployment of human resources in a billing office affects timeliness of payment and ability to maximize revenue potential. Analyzing financial resource helps an organization allocate those resources more effectively.
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Elizabeth W Woodcock, A Scott Williams, Robert C Browne, Gerald King. 2002. Benchmarking the billing office.. https://pubmed.ncbi.nlm.nih.gov/12235973/
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