PubMed · 14725214
Turning teamwork into quality care.
Abstract
To promote quality in the healthcare setting, many organizations are realizing that they need to consider using teams to promote quality care. From establishing "a lean production system" to eliminating "waste"--in the form of poor customer service, employee dissatisfaction, and medical errors--to lowering average lengths of stays, two medical organizations found that taking a team approach can encourage good clinical care while improving bottom lines.
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2003. Turning teamwork into quality care.. https://pubmed.ncbi.nlm.nih.gov/14725214/
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