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Canada: an external quality review process--the Wellspring model.

Abstract

Wellspring is a group of cancer support centers in Ontario, Canada. The centers provide information, support, and coping-skills programs for people with cancer and their families. To ascertain that all centers provide the same high quality of programs, the board at Wellspring established a panel of external oncology experts and asked them to establish a process to review program quality in each center. This article outlines the process undertaken to provide quality improvement in a nonprofit charitable organization.

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Esther Green, Eunice Gorman, Karen Bartlett, Laura Brooks, Cynthia Struthers. Canada: an external quality review process--the Wellspring model.. https://doi.org/10.1111/j.1945-1474.2005.tb00553.x

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