The patient-friendly practice.

Sharon Kay Dooley

PubMed · 16833071

The patient-friendly practice.

Abstract

In today's medical marketplace, patients see themselves as consumers of healthcare with certain customer-service expectations. The medical practice that is indifferent or resistant to these changes is at risk. Having a good understanding of patient-friendly changes can help a practice survive in a changing environment. A patient-friendly office will continue to meet the needs of the patient by adopting this new practice style.

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Humans Patient Satisfaction Practice Management, Medical United States Journal Article

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Sharon Kay Dooley. The patient-friendly practice.. https://pubmed.ncbi.nlm.nih.gov/16833071/

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