The "cooling out" process in a complex organization.

N L Chaska

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PubMed · 253018

The "cooling out" process in a complex organization.

N L Chaska

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Abstract

In a sequence of events described as the "cooling out" process, an administrative conflict snowballed to an irrevocable stage resulting in an employee's dismissal. Such scapegoating reduces friction in the organization structure, but does not identify and resolve problems.

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Conflict, Psychological Displacement, Psychological Female Hospital Administration Humans Interpersonal Relations Nursing Service, Hospital Personnel Administration, Hospital Problem Solving Scapegoating Case Reports Journal Article Research Support, U.S. Gov't, P.H.S.

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N L Chaska. 1979. The "cooling out" process in a complex organization.. https://pubmed.ncbi.nlm.nih.gov/253018/

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