PubMed · 468198
Handling grievances: guidelines for RNs.
Abstract
Top management depends on nurses--even though they are not titled "supervisors"--to handle day-to-day grievances and questions arising on the nursing unit.
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N Metzger. 1979. Handling grievances: guidelines for RNs.. https://pubmed.ncbi.nlm.nih.gov/468198/
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