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PubMed · 7589942

Surviving the 'heartsink' experience.

N J Mathers·L Gask
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Abstract

The authors describe a pilot workshop designed to help doctors achieve a greater understanding of and ability to cope with their 'heartsink' patients. Participants were asked to list their personal objectives in attending and a number of cases were discussed in the group. A 'heartsink survival kit' was provided which consisted of skills and strategies which are useful in difficult consultations and an approach to reassessing the goals of the relationship which might promote a more realistic understanding. The workshop was videotaped and two scenarios are presented. The implications for further training are discussed.

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Adaptation, PsychologicalAngerAttitude of Health PersonnelEducation, Medical, ContinuingHumansMachiavellianismModels, PsychologicalPhysician-Patient RelationsPhysicians, FamilyPilot ProjectsPower, PsychologicalReferral and ConsultationTreatment RefusalJournal Article

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N J Mathers, L Gask. 1995. Surviving the 'heartsink' experience.. https://doi.org/10.1093/fampra%2F12.2.176

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