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PubMed · 8461781

Problem lists in letters.

P Drury
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Correspondence as TopicHumansMedical Staff, HospitalPhysicians, FamilyReferral and ConsultationCommentLetter

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P Drury. 1993-02-27. Problem lists in letters.. https://doi.org/10.1136/bmj.306.6877.579-b

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PubMed1999

Effect on hospital attendance rates of giving patients a copy of their referral letter: randomised controlled trial.

OBJECTIVES: To investigate whether sending patients a copy of their referral letter can reduce non-attendance at outpatient departments. DESIGN: Blinded randomised controlled trial. SETTING: 13 general practices in Exeter, Devon. SUBJECTS: 2078 new consultant referrals from 26 doctors. MAIN OUTCOME MEASURES: Non-attendance at outpatient departments. RESULTS: The doctors excluded 117 (5.6%) referrals, and 100 (4.8%) received no appointment. Attendance data were available for 1857 of the 1861 patients sent an appointment (99.8%). The receipt of a copy letter had no effect on the non-attendance rate: copy 50/912 (5.5%) versus control 50/945 (5.3%). CONCLUSION: Copy letters are ineffective in reducing non-attendance at outpatient departments.

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