PubMed · 8632871
Redesigning surgical services.
Abstract
As a result of changing health care reimbursement, a surgical services management team re-evaluated how to do business. Roles of the team members were revised; clinical standards and customer satisfaction also were examined.
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S Heinzelman. 1996. Redesigning surgical services.. https://doi.org/10.1097/00006247-199602000-00012
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