PubMed Health⌕ Search
Home/Archive/PubMed

PubMed · 9355534

Telephone assessment and advice: a training programme.

R Crouch·H Woodfield·J Dale·A Patel
View original source ↗Export metadata ↓

Abstract

Nurses have become increasingly involved in providing telephone assessment and advice, and telephone triage is emerging as an important part of the everyday role that nurses can play in A&E, general practice and other community settings. This article describes a project to prepare staff to fulfil this role.

Explore related subjects

CounselingEducation, Nursing, ContinuingEmergency Service, HospitalHumansLondonProgram EvaluationQuality of Health CareSpecialties, NursingTelephoneTriageJournal ArticleResearch Support, Non-U.S. Gov't

Keep this discovery

Explore connections, maps & timelines

BibTeXRIS

R Crouch, H Woodfield, J Dale, A Patel. 1997-08-13. Telephone assessment and advice: a training programme.. https://doi.org/10.7748/ns.11.47.41.s46

Cite the original work for its findings. Save a collection to share your selection of sources.

KEEP EXPLORING

Related citations

PubMed2007

Tools for health: the efficacy of a tailored intervention targeted for construction laborers.

OBJECTIVES: Novel approaches to worksite health promotion are needed for high-risk workers who change job sites frequently, and thus may have limited access to worksite health promotion efforts. The objective of this study was to test a behavioral intervention among construction laborers. METHODS: Using a randomized-controlled design, we tested the efficacy of a tailored telephone-delivered and mailed intervention to promote smoking cessation and increased fruit and vegetable consumption (n = 582). RESULTS: At baseline, 40% of control group participants and 45% of intervention group participants reported using any tobacco in the last seven days. At final, 8% of baseline cigarette smokers in the control group had quit, compared to 19% in the intervention group (p = 0.03). In both groups, the mean consumption of fruits and vegetables at baseline was over five servings per day. At final, the intervention group had increased consumption by approximately one and one-half servings, compared to a slight decrease in consumption in the control group (p < 0.001). CONCLUSIONS: A tailored intervention can be efficacious in promoting tobacco use cessation and increased fruit and vegetable consumption among construction laborers, a high-risk, mobile workforce.

Counseling↗