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Superb customer service comes from within.

J E Mason
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Abstract

The pressures and complexities of providing nursing care and well-health education in a reduced time frame can lead to suboptimum customer service. To maintain high quality, you must internalize superior customer service as lifestyle habit.

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HumansNurse-Patient RelationsNursing CarePatient SatisfactionQuality Indicators, Health CareJournal Article

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BibTeXRIS

J E Mason. 1998. Superb customer service comes from within.. https://doi.org/10.1097/00006247-199809000-00010

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