How the Japanese work.

D W Chambers

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PubMed · 9929991

How the Japanese work.

D W Chambers

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Abstract

The Japanese do not work harder or even use different approaches so much as they aim for a different result--one that balances process and results and extends the definition of quality beyond the product itself to include cost and convenience to the customer as well. Ten methods of the Japanese kaizen culture of work are presented with applications and contrasts to American dentistry.

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Cost-Benefit Analysis Cultural Characteristics Efficiency Humans Japan Quality of Health Care Work Journal Article

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D W Chambers. 1998. How the Japanese work.. https://pubmed.ncbi.nlm.nih.gov/9929991/

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