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Results for “Helping Behavior”

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PubMed1978

The verbal helping behavior of experienced and novice telephone counselors.

The verbal helping behavior of experienced and novice volunteer telephone counselors was evaluated. Taped telephone interactions with typical helpees were analyzed for the usage of specific response types and for helper talk time, self-references, and feelings. Novices were found to give significantly less advice and their helpees talked significantly longer. The use of continuing responses was significantly associated with helpee talk time for all helpers. Even though telephone counseling may elicit a leading response style from helpers, a continuing or reflective style might be more effective in the relationship-building aspect of telephone counseling.

Counseling↗
PubMed2006

Helping behavior in a rural and an urban setting: professional and casual attire.

This study assessed differences in helping behavior in a rural versus an urban location when directed toward either a professionally or a casually dressed woman. Convenience samples included 40 men and 40 women (10 people of each sex assigned to each condition: rural and professional, rural and casual, urban and professional, and urban and casual). A 21-yr.-old female confederate dropped an envelope near each target helper individually and recorded number of seconds for the target helper to retrieve or point out the dropped item. Analysis indicated significantly faster helping occurred in the rural than in the urban location and that men helped the confederate more often than women. No difference in frequencey of help was related to kind of attire.

Adult↗
PubMed2005

Caregiving and volunteering: are private and public helping behaviors linked?

OBJECTIVE: The purpose of this study was to examine the relationship between two forms of helping behavior among older adults--informal caregiving and formal volunteer activity. METHODS: To evaluate our hypotheses, we employed Tobit regression models to analyze panel data from the first two waves of the Americans' Changing Lives survey. RESULTS: We found that older adult caregivers were more likely to be volunteers than noncaregivers. Caregivers who provided a relatively high number of caregiving hours annually reported a greater number of volunteer hours than did noncaregivers. Caregivers who provided care to nonrelatives were more likely than noncaregivers to be a volunteer and to volunteer more hours. Finally, caregivers were more likely than noncaregivers to be asked to volunteer. DISCUSSION: Our results provide support for the hypothesis that caregivers are embedded in networks that provide them with more opportunities for volunteering. Additional research on the motivations for volunteering and greater attention to the context and hierarchy of caregiving and volunteering are needed.

Aged↗
PubMed2002

The interactive effects of affective demeanor, cognitive processes, and perspective-taking focus on helping behavior.

The author manipulated affective demeanor (positive or negative) and cognitive processes (positive or negative) displayed by a target person, along with the perspective-taking focus (affect or cognitions) of participants, to assess the unique and interactive effects of those variables on the participants' helping behavior, operationalized as time volunteered to help other students. An ethnically diverse sample (N = 109) of U.S. working adults (mean age = 31.56 years, SD = 8.21) viewed a videotape of a female target talking about returning to college. Participants adopting an affective perspective-taking focus volunteered more time than did those who adopted a cognitive perspective-taking focus. Also, a significant interaction between participants' perspective-taking focus and target's affective demeanor revealed that participants who focused on the target's feelings and who viewed a warm, cheerful target volunteered more time than did the other groups. Moreover, a significant interaction between participants' perspective-taking focus and target's cognitive processes revealed that the participants who focused on the target's feelings and who viewed a confused and unfocused target volunteered more time than did the other groups. The author also discusses the relationship between empathy, personal distress, and helping.

Adult↗
PubMed1975

Effects of stress and commonality of fate on helping behavior.

An experiment was performed in order to examine the joint effects of stress and commonality of fate on helping behavior. In a 2 times 2 factorial design, subjects were randomly assigned to one of four conditions in which (a) the subject and a confederate are both awaiting an experiment involving electric shock (high stress-common fate); (b) the subject is awaiting an experiment involving electric shock while the confederate is awaiting an innocuous word association experiment (high stress-dissimilar fate); (c) the subject is awaiting the word association experiment while the confederate awaits shock (low stress-dissimilar fate); and (d) the subject and the confederate are both awaiting an innocuous word association experiment (low stress-common fate). As predicted, a significant interaction, p less than .01, was obtained, indicating that high stress, as compared to low stress, facilitates helping if the potential recipient is in the same stressful situation but inhibits helping if the potential recipient is in a dissimilar and less stressful situation.

Adolescent↗
PubMed1997

Determinants of reluctance to perform CPR among residents and applicants: the impact of experience on helping behavior.

BACKGROUND: Though mouth-to-mouth resuscitation (MMR) is widely endorsed as a useful lifesaving technique, studies have shown that health care professionals are reluctant to perform it. To characterize the circumstances which facilitate this reluctance among physicians, we have surveyed current and future residency trainees regarding attitudes toward providing ventilation by this method to strangers experiencing arrest in the community. METHODS: A total of 280 categorical emergency medicine (EM) and internal medicine (IM) house officers and respective program applicants at a 655 bed Brooklyn, New York teaching hospital were anonymously surveyed regarding their willingness to attempt resuscitation in five hypothetical scenarios of cardiopulmonary arrest. RESULTS: A direct relationship was observed between residency training level and reluctance to perform MMR in each scenario. Applicants expressed greater overall willingness to perform MMR than all residents (56 versus 34%, P < 0.00001). Willingness among experienced residents was lower than for junior-level residents (29 versus 40%, P = 0.01). EM and IM physicians were statistically indifferent in their responses. There were no differences in willingness to perform MMR by age in MD applicant or resident groups. CONCLUSIONS: Many physicians and future doctors are reluctant to perform MMR on arrest victims in the community, a trend that increases in prevalence among those with more residency training. These data support the hypothesis that diminished helping behavior occurs gradually over the training period and may occur as a direct consequence of the training experience. A model for characterizing the elements that make up a rescuer's decision process is proposed.

Accidents, Traffic↗
PubMed1999

Social perspective taking and use of discounting in children's perceptions of others' helping behavior.

The authors investigated the relationship between children's ability to take the social perspective of another and their use of the causal attribution principle known as discounting in assessing others' kindness in helping. The participants (N = 153), 7 to 16 years old, were interviewed in a township bordering Johannesburg. Each participant was administered 2 perspective-taking tasks and a series of vignettes, based on prosocial versus self-interested motives, assessing perceptions of kindness in helping. A significant relationship was established at p < .01 between social perspective-taking ability and use of discounting, such that participants at higher perspective-taking levels judged helpful behavior as significantly less kind than did their peers when the behavior was motivated by self-interest. This finding is interpreted in terms of literature suggesting that advances in perspective taking facilitate the recognition of the manipulative function of externally offered incentives. Observations are made regarding the cross-cultural investigation of these variables.

Altruism↗
PubMed1976

Untrained paraprofessionals' verbal helping behavior. Description and implications for training.

The verbal behavior of untrained paraprofessionals in simulated initial helping interactions was studied. Taped interviews conducted by 131 helpers-in-training were evaluated on the Helping Skills Verbal Response System, a category system consisting of continuing, leading, and self-referent responses. Helpers were found to vary considerably in number and types of responses given. Leading responses were twice as frequent as continuing responses. The most often used response was the closed question. Few responses focusing on helpees' feelings were given. The implications for training were discussed in terms of the facilitative role of helpers in initial helping interactions.

Adult↗
PubMed1981

Effect of a helping skills transfer program on dietitians' helping behavior.

The ability to form effective helping relationships clients constitutes an essential element in dietary counseling. Still, little evidence exists which supports the fact that dietitians have the necessary communication skills to achieve this end. This study evaluates an attempt to have nutrition students use skills in their dietary counseling sessions to facilitate the development of helping relationships. Results showed that students previously trained in helping skills significantly increased the use of verbal responses which convey a willingness to help and an accurate understanding of clients' problems.

Adult↗
PubMed2006

With friends like these. . .the role of prejudice and situational norms on discriminatory helping behavior.

An experiment was conducted to examine the impact of homophobic attitudes and situational norms for helping on discriminatory behavior against a gay male. In a partial replication of Frey and Gaertner (1986), participants were asked to provide help to a confederate portrayed to be either gay or heterosexual who either requested help for himself (ambiguous situational norm) or for whom a third party requested help (unambiguous situational norm). Participants' levels of homophobia were assessed either before or after the main helping task. The results indicated that when norms for helping were ambiguous those participants higher in homophobia discriminated against the gay male, but only on subtle indicators of discrimination. In the unambiguous norm condition, participants higher in homophobia discriminated against the heterosexual male. Those lower in homophobia did not discriminate under either norm condition. The results show that it may be sufficient for those with prejudiced attitudes just to believe that it is not "the wrong thing to do" for their attitudes to be translated into some form of discriminatory behavior.

Female↗