Peer review & record review systems.

Abstract

This paper describes the implementation of both peer review and record review systems as initiated at the University Hospitals of Cleveland occupational therapy department. Peer review evaluations can be used to ascertain a therapist's need for continuing education in a specific area, to evaluate and improve standards of practice, to gather statistics on professional objectives, and to develop Professional Standards Review Organization criteria. The system of peer review stimulated an improvement in documentation of services provided by occupational therapists, as well as in critical self-awareness of individual strengths and weaknesses. A separate method of record review was instituted to provide a basis for evaluating individual performance for either recognition or disciplinary purposes. Unlike peer review, record review results become incorporated into the therapist's personnel record.